We’ve Got Your Questions Covered
Find answers to the most common questions about our sailing trip, boat facilities, booking process, and pricing. This section will help you prepare for your journey and understand what to expect before joining the trip.
General Questions
Everything you need to know before joining the trip, including meeting point, what to bring, itinerary changes, safety, and guest requirements.
Our trip package usually includes boat accommodation, meals during the trip, drinking water, coffee and tea, snorkeling equipment, tour guide, and selected transfers based on the package details.
The meeting point depends on your selected trip route. For Lombok departure, the meeting point is usually at the office or designated pick-up point before heading to the harbor.
We recommend bringing swimwear, towel, sunscreen, sunglasses, personal medicine, dry bag, power bank, extra clothes, and personal toiletries.
Yes, the trip is suitable for children. However, children must always be supervised by parents or guardians, especially during boat activities, swimming, and snorkeling.
Yes, you can still join the trip. Life jackets are available on board, and our crew will assist you during water activities.
The itinerary may change depending on weather conditions, sea conditions, safety considerations, and local regulations. Guest safety is always our top priority.
Boat Questions
Information about the boat facilities, safety equipment, sleeping arrangements, electricity, Wi-Fi, toilet, shower, and onboard comfort during the sailing trip.
Boat facilities may include life jackets, life raft, snorkeling equipment, first aid kit, toilet and shower, dining area, spacious relaxing area, food and drinks, snacks, fruit, and trained crew.
Yes, the boat is equipped with toilet and shower facilities for guests.
Yes, snorkeling equipment is usually provided during the trip. However, guests may also bring their own equipment for better comfort.
Yes, safety equipment is available on board, including life jackets, life raft, first aid kit, and trained crew.
Electricity is available on the boat, but it may be limited. We recommend bringing a power bank for your personal devices.
Some boats may provide Wi-Fi, but connection can be limited depending on the sailing area and signal availability.
Sleeping arrangements depend on the boat type and package selected. Guests may sleep in cabins, shared rooms, or deck areas depending on availability and boat facilities.
Price Questions
Details about trip prices, deposit, payment terms, what is included, possible additional costs, and the difference between open trip and private trip pricing.
The trip price depends on the route, duration, boat type, season, and number of guests. Please contact us for the latest price and availability.
Prices are usually offered per person for open trips and per group for private trips.
Yes, meals during the trip are generally included in the package. Details may vary depending on the selected trip.
Some packages include entrance fees, while others may not. Please check the package details before booking.
Yes, a deposit is usually required to confirm your booking. The remaining balance can be paid according to the agreed payment terms.
Deposit refund policy depends on the cancellation time and trip conditions. Please contact our team for the detailed cancellation policy.
Additional costs may include personal expenses, tips, travel insurance, transportation outside the included area, or other services not mentioned in the package.
Yes, private trips are available. The price depends on the boat type, itinerary, travel date, and number of guests.
Follow Us
Contact Us
Menu
Copyright © 2026 Komodo Tour Sailing. All rights reserved.
Powered by komodotoursailing.com